Shipping policy
SILVERHOUSEBYRJ provides shipping services all over India with a commitment to delivering your order in good condition and within the specified timeframe. Here are some important details related to our delivery and shipping policies:
Delivery Time
We understand the importance of timely delivery of your order. While the delivery time may vary based on your location, we usually deliver orders within 5-7 business days (Monday to Saturday). In case of any unexpected delay, we will immediately inform you about the same.
Shipping Fee
Our national shipping prices are Rs. 49. However, we do not charge any shipping fees if your purchase is worth more than Rs. 5000. For international orders, the shipping prices may vary depending on the destination and weight of the package.
Shipment Tracking
Once your order is shipped from our warehouse, you will receive a notification with a shipment tracking number. You can use this number to track your package until it reaches your doorstep.
Payment Method
We accept payments through major UPI, VISA or Mastercard credit/debit cards using our payment gateway during checkout. All payments are accepted in Indian National Rupees (INR) at the time of purchase. Please note that duties and taxes are not included in the price.
Cancellation Policy
We accept order cancellations only within 24 hours or before the dispatch is initiated, whichever comes first. Once the order has been dispatched, it cannot be cancelled. To cancel an order please call all us at +9196483 33352 or email us on care@silverhousebyrj.com
Disclaimer
We take utmost care in packaging our products in a tamper-proof manner. In case you find any signs of tampering with the package, please do not accept the delivery and return it to the delivery person. Once the delivery has been accepted, we assume that the package was delivered to you in a secure manner.
We hope this information helps you understand our shipping and delivery policies. If you need any further assistance, please do not hesitate to contact us.
