Privacy policy

At Silver House By RJ, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and store your information when you visit our website or make a purchase from our store.

Collection of Information

We collect information from you when you visit our website, register an account, or make a purchase. This information includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We only collect information that is necessary for us to provide you with the best service possible and to fulfill your orders. This is refer to as "Order Information" for us.

We need this information in order to allow you to go ahead with placing your order for a product. We may use that data to process payment for the product and deliver the product to you. We also use that data to inform you when the product is about to be delivered.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example, to our courier or supplier).

We may use your email address to send you information and updates about your order. It may also be used to respond to your inquiries, questions, and/or other requests.

Use of Information

We use your information to process your orders, to communicate with you about your purchases, and to improve our products and services. We may also use your information to send you promotional emails about our products and special offers. You may opt out of these emails at any time by clicking the unsubscribe link in the email.

Data Retention

We retain your personal data for as long as necessary to provide you with our services and to comply with legal obligations. If you create an account on our website, we will retain your account information until you request us to delete it. If you make a purchase, we will retain your order information for our records unless you request us to delete it. You can request to receive an exported file of your personal data or to have your personal data erased by contacting us at care@silverhousebyrj.com

Data Security

We take the security of your personal data seriously and use appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. We use secure servers and SSL encryption to transmit sensitive data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to improve your browsing experience and to analyze website traffic. Cookies are small data files that are stored on your computer or mobile device when you visit a website. You can choose to disable cookies in your web browser settings, but this may affect the functionality of our website.

Third-Party Services

We may use third-party services to process your payments, ship your orders, and provide customer support. These services have their own privacy policies, and we recommend that you review them before using their services.

Credit Check and Fraud Prevention

We use standard and authorized payment services, and our credit check and fraud prevention policies are aligned with these companies. In the event of a dispute, it will be handled by the appropriate legal authorities.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at care@silverhousebyrj.com . We welcome your feedback and suggestions.